If you have been given the confirmation number, your booking will have been processed by ODEON and as per our Terms & Conditions, tickets are not exchangeable or refundable.
Can you get cinema tickets refund?
If the film screening is cancelled, you are entitled to a full refund. The cinema is not required to give you a refund on the cost of transport to the venue if you have already arrived, but you can ask about its policy. If you arrive late, you should still be allowed access to the cinema.
How do I cancel a limitless Odeon ticket?
First, please check the Limitless terms and conditions to make sure you have the right to cancel or terminate If you do have the right and still wish to do so, you’ll need to speak to us directly. Please call the Limitless customer service line on 0333 004 4411.Calls are charged at local rates.
How do I get my Odeon tickets?
Simply head to the counter with the debit or credit card you used to book online to collect your items. If you pick up your film tickets from the fast ticket machine, the machine will also print off your food and drink collection receipt. Simply take your collection receipt to the retail counter to pick up your items.
Can I cancel limitless?
If you are not happy with the increased membership fee, you can terminate your Limitless membership by calling the Limitless customer service number, and we will give you a refund of any membership fees you have already paid in advance which relate to the period after the date of termination.