- Can I exchange my Odeon tickets?
- Can you cancel a cinema booking?
- Can I use Odeon limitless straight away?
- Can you book Odeon tickets over the phone?
- How do you collect Odeon tickets?
- How much is a ticket at Odeon?
- Can I get a refund on my movie ticket?
- Can I get a refund on pre booked cinema tickets?
- Can you cancel pre booked Vue tickets?
Can I exchange my Odeon tickets?
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If you have been given the confirmation number, your booking will have been processed by ODEON and as per our Terms & Conditions, tickets are not exchangeable or refundable.
You’ve booked your tickets, but now more friends want to join the fun?
Can you cancel a cinema booking?
Yes, you can cancel your booking up to 120 minutes (2 hours) before the performance provided you made your booking whilst logged in to your My Cineworld account. To cancel your booking simply login to your account, then select the ‘My bookings tab’ and select the ‘cancel booking’ option at the bottom of the page.
Can I use Odeon limitless straight away?
Yes, as soon as a ticket is available to be booked you can use your Limitless membership to reserve your ticket.
Can you book Odeon tickets over the phone?
Contact Odeon on their freephone filmline and bookings helpline number 0800 888 911 to ask what’s on at your local cinema so that you can purchase a ticket for your requested film by telephone. You can enquire discuss the prices of VIP tickets depending on your preferred seating.
How do you collect Odeon tickets?
Simply head to the counter with the debit or credit card you used to book online to collect your items. If you pick up your film tickets from the fast ticket machine, the machine will also print off your food and drink collection receipt. Simply take your collection receipt to the retail counter to pick up your items.
How much is a ticket at Odeon?
Odeon Cinema Prices (UK)
|Teen (Ages 13-17)||£7.50 – £10.50|
|Student (Valid student card required)||£8.00 – £10.50|
|Senior (Ages 60+)||£7.50 – £11.00|
|Adult (Ages 18+)||£10.95 – £13.95|
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Can I get a refund on my movie ticket?
Yes, in certain limited circumstances, you may exchange or request a refund for your entire order, less the convenience fee, through Fandango up until the posted showtime. You’ll have to complete your refund and exchange before the posted showtime. For full terms and conditions, please see our Fandango Ticket Policy.
Can I get a refund on pre booked cinema tickets?
If the film screening is cancelled, you are entitled to a full refund. The cinema is not required to give you a refund on the cost of transport to the venue if you have already arrived, but you can ask about its policy. If you arrive late, you should still be allowed access to the cinema.
Can you cancel pre booked Vue tickets?
Vue members can subscribe or unsubscribe from our marketing communications at any time by adjusting their account settings online.