For tickets or food and beverage items purchased on our website or mobile app, you can receive a refund before the printed showtime.
You can request this refund online, through the Tickets section on your AMC Stubs account or your confirmation email.
Convenience fees cannot be refunded.
How do I cancel my AMC membership?
AFTER THE INITIAL COMMITMENT, YOU MAY CANCEL ONLINE AT HTTPS://WWW.AMCTHEATRES.COM/CONTACT/AMC-STUBS OR BY CALLING GUEST SERVICES at 1-888-562-4262. YOUR CANCELLATION WILL BE EFFECTIVE AT THE END OF THE CURRENT MEMBERSHIP PERIOD.
Can you get a refund on movie tickets?
Yes, in certain limited circumstances, you may exchange or request a refund for your entire order, less the convenience fee, through Fandango up until the posted showtime. You’ll have to complete your refund and exchange before the posted showtime. For full terms and conditions, please see our Fandango Ticket Policy.
Can AMC black tickets be used for new movies?
Black Ticket Terms and Conditions
Present at box office only, Not valid for online redemption. Good at any AMC Theatres®, location in the United States only.
Do AMC Gold tickets expire?
They are valid 365 day a year. AMC Gold Tickets never expire.