To refund cinemark.com ticket purchases at the theatre (minus the online fee), the confirmation number and credit card or gift card used in the online purchase must be presented at the box office to process a refund.
Once the showtime for the ticket has passed, tickets are not refundable.
Can you get a refund on movie tickets?
Yes, in certain limited circumstances, you may exchange or request a refund for your entire order, less the convenience fee, through Fandango up until the posted showtime. You’ll have to complete your refund and exchange before the posted showtime. For full terms and conditions, please see our Fandango Ticket Policy.
Can movie tickets be Cancelled?
A superstar customer will be allowed 1 transaction cancellation in 6 months. Once you can cancel the ticket, the cancellation amount will be refunded to the source of payment in 4-5 working days, some bank may take 10 working days. Tickets need to be canceled at least 20 minutes prior to the show timing.
How do I get a refund from MovieTickets com?
Only select theaters offer refunds or exchanges. Check for theater refund policies during the purchase process. If you need to contact someone about your order, use the customer service form or call our customer service team at 1-888-440-8457.